Recommend this job to a friend
One of our prestigious clients who is an International Education Institute is looking for an Enrollment Executive (Student Counselor) to work in their Colombo office immediately.
Job Responsibilities
- Assisting head of enrollment to prepare enrollment plan, targets and reports.
- Managing outdoor database (MOD) and increase the number of walk-ins at the institute.
- Achieving of targets for each intake assigned by the management.
- Responding to incoming email, phone enquirers (Hotline and general) and walk-in clients to arrange appointments with prospective clients and get them enrolled for relevant programs.
- Update and maintain detailed Leads Management system and build up good relationship with prospective customers / students via telephone calls and emails.
- Recording inquiries and entering information into the enrollment system as and when receives and sending reports to the Head of Enrollment on Weekly basis.
- Explain the terms and conditions of the Student offer Letter and student Agreement through closing enrollment process.
- Generating lead through their contacts and bring data bases.
- Closely monitoring competitor trends on regular basis and inform the head of enrollment about updates.
- Reviewing the own enrollment performance, making effort to meet or exceed targets.
- Representing the institute at exhibitions, events and demonstrations.
- Adopt to ISO 9001 procedure and guidelines.
- Perform any other work related task assigned by the management from time to time.
Qualifications & Experiences
- Sound academic background.
- Minimum of 03-05 Years of work experience.
- Possess excellent oral and written communication skills in English.
- Possess good general IT literacy skills.
- Be able to work under pressure/ proactive & familiar with team approach.
Competencies
- Attention to detail.
- Ability to detail.
- Ability to maintain accuracy.
- Excellent customer service skills.
- Very good listening skills.
- Very good planning and organizing skills.
- Punctuality loyalty commitment and integrity.
- Influencing other.
Note: Immediate Vacancy! Please send in your resumes to fix the time schedules.
Apply now if you are interested to: jobs@latestjobs.lk.